Frequently Asked Questions
Q1 What is the shipping method?
We support multiple shipping methods including express delivery (such as FedEx, DHL, TNT, etc.), air freight, and sea freight. The shipping cost is calculated based on the shipping method, the actual weight and volume of the product, and your detailed delivery address.
Q2 What payment methods are accepted?
We support various payment methods to ensure a secure transaction, including T/T, Visa card, Western Union, MoneyGram, and Secure Payment (Escrow).
Q3 Can we print our own brand or logo on your products?
Yes, we offer comprehensive OEM manufacturing services in China to fulfill your custom branding and logo requirements.
Q4 Why do some goods have differences between website pictures and practical items?
Slight variations may occur due to different lighting conditions, browser displays, or product batches. If you have any specific concerns, please contact us to clarify details before placing your order.
Q5 What is the recommended age and weight capacity for this children's electric car?
This electric ride-on car is typically designed for children aged 3 to 8 years old, supporting a weight capacity appropriate for its structural size and dual-drive motor configuration.
Q6 How is the product packed for shipping?
The product is securely packed in standard export cartons with protective materials. The packing dimensions are 116.5*56.5*47.5CM with a gross weight of 25.5KG to ensure safe transport.
Toyo Drive
